Job Description
We are looking for a friendly and responsible Customer Executive to communicate with customers and provide excellent support.
Responsibilities
- Handle customer enquiries through phone, email and other communication channels
- Understand customer requirements and provide suitable information
- Follow up with customers and leads
- Maintain good customer relationships
- Resolve basic customer issues and coordinate with the relevant team
- Maintain customer records and follow-up details
Requirements
- Good communication skills
- Friendly and professional attitude
- Good listening and problem-solving skills
- Basic computer knowledge
- Ability to communicate effectively with customers